Zoho CRM
Watch DemoCircle’s presentation of Zoho CRM – a tool aimed at improving customer relationship management for your business. Using Zoho CRM, businesses, institutions, and offices can handle numerous sales leads, customer relations, and increase productivity simultaneously. In addition to being your reliable partner, DemoCircle offers simple solutions to buy Zoho CRM licenses whether you are purchasing for yourself or on a large scale for business. Simplify business workflows using Zoho software and boost collaboration of your team. Select DemoCircle for purchasing CRM licenses for your organization enabling the opportunity to create customized solutions related to the functionality of your organization. Get a simplified CRM now by using DemoCIrcle.
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Overview
Key Features
- Omnichannel Communication: Engage customers, through both routine and complex Email, phone, Social media and online live chat.
- AI Assistant – Zia: Forecast the future, perform routine activities online and offer valuable recommendations on improved decision making.
- Customizable Workflows: It is flexible and should be adjusted to the business needs of an organization as it addresses different modules and processes.
- Advanced Reporting & Analytics: There are also details of sales performance and customer behaviour in the form of extremely useful reports.
- Seamless Integration: Integration with Zoho One CRM, third party application, and others.
- Mobile CRM: Control all the business processes using the mobile application which is included in Zoho CRM package.
- Data Security: Security features to ensure confidentiality of customers’ information typical for large companies.
Use Cases
- Small Businesses: Deep understanding of lead and customer functioning can be provided with the help of Bigin CRM tools.
- Enterprises: Use Zoho CRM plus for all-inclusive advanced sales, marketing, and support applications.
- E-commerce Platforms: Optimize business customer experience by automating their touchpoints and easily managing them.
- Marketing Teams: In the following, the results of the campaigns are analyzed, which include the actions of the site’s visitors and the use of the Zoho CRM Software to personalize future campaigns and measure performance.
- Global Teams: Now integrate seamlessly with multiple language and multiple currency features.
Details
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- SPECIFICATIONS
- Customizable Modules: Modules that are easily configurable to the specific processes within an organizations.
- Lead and Contact Management: A way to create a centralized database to track and organize all customer related interactions, leads and contacts.
- Sales Automation Tools: This application enables follow-ups, tasks’ assignments and deal tracking to be automated to increase efficiency.
- Advanced Analytics: Live streaming boards and contextualize reports to get facts in business performances.
- Mobile Application: Capture leads and manage your CRM data on the go with the fully functional mobile app for iOS and Android.
- Integration Support: Fully integrated with other Zoho products and services, and compatible with third-party applications such as Gmail, Slack and MS Office.
- AI-Powered Assistant (Zia): Use Zia, Zoho’s AI bot, for predictions, and notifications and for adding intelligence to your data.
- Data Security and Compliance: To provide secure solutions, the software offers encryptions and GDPR conformity over its services.
- Workflow Management: Automate repetitive processes and try to create specific work flows to guarantee the best processes.
- Multichannel Communication: Multichannel communication is supported in the platform through email, social networks, live chat, and telephony.
*Based on the configuration the specification will be differ.
